Walmart Inc.
Bitly is a link management platform that provides URL shortening, branded links, and click analytics to businesses, marketers, and developers, helping them track and optimize the performance of their digital campaigns. The company generates revenue through subscription plans for its SaaS tools and enterprise link management solutions.
- Marketing Analytics & Attribution
- API Management & Integration
- Revenue
- $60.0M
- Employees
- 250
- Founded
- 2008
- Headquarters
- New York City, United States of America
What 52 Arbolus experts think of Walmart Inc.
NPS distribution is predominantly positive with a mean in the 8–10 range, and a notable cluster at 10. Renewal intent is consistently strong among high spenders and long-term customers, with only isolated instances of negative sentiment or non-renewal. Most customers are in the MoreThan1Year implementation stage, showing high stickiness. Key themes from the data include operational reliability, long-term partnership, and cross-industry adaptability.Overall Customer Sentiment: Positive
Who reviewed Walmart Inc.
- C-Suite 54% (28)
- Director 30% (16)
- Manager 16% (8)
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Sentiment
25 Net Promoter Score, from 51 scored reviews- Promoters 20
- Passives 24
- Detractors 7
Cumulative NPS by month
+0 over 6 months- Jan 8
- Feb 8
- Mar 8
- Apr 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 40 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 51%Plan to renew, by seniority
- 50% 26 answers
- 67% 12 answers
- 43% 7 answers
- 0% 2 answers
- 8.4/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 6.4/10 Average score from customers not renewing
Top alternatives
Most weighed by Walmart Inc. customers
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