DV360

marketingplatform.google.com · Mountain View, United States of America

DV360, or Display & Video 360, is Google’s demand-side platform that allows advertisers and agencies to plan, buy, optimize, and measure programmatic display, video, and other digital media across exchanges and inventory sources. It is part of Google Marketing Platform and generates revenue primarily through media spend and associated technology fees paid by advertisers and their partners.

  • Marketing Analytics & Attribution
  • Marketing Automation
Revenue
$800.0M
Employees
800
Founded
2018
Headquarters
Mountain View, United States of America

What 38 Arbolus experts think of DV360

NPS scores are strongly positive: 46% reporting 9-10, and only 2 experts with NPS ≤6. Renewal intent is robust, especially among high spenders; almost all of those with NPS ≥8 express a clear desire to renew. Stickiness is high, with the majority of customers in the MoreThan1Year implementation stage, indicating deep adoption and continued usage. Key sentiment themes include platform reliability, scale, and cross-channel integration benefits.Overall Customer Sentiment: Positive

Who reviewed DV360

Total customers 38 30 current · 8 former
Reviews growth +25 in six months
Seniority of respondents
  • C-Suite 50% (19)
  • Director 39% (15)
  • Manager 11% (4)
Not specified Manager NPS 9
Generalist Leader Director NPS 9 Will renew
Marketing Leader C-Suite NPS 9

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Sentiment

50 Net Promoter Score, from 38 scored reviews
  • Promoters 22
  • Passives 13
  • Detractors 3

Cumulative NPS by month

+1 over 6 months
  • Apr 8
  • May 8
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 50 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 82%
  • Will renew 18
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 92% 12 answers
  • Director 71% 7 answers
  • Manager 50% 2 answers
  • Not specified 100% 1 answer
  • 8.9/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers

Top alternatives

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